System requirements:

• 256MB of RAM.
• Broad-band modem or network adaptor.

• Operating system: Windows Vista/ XP/ 2003/ 2000/
  Millennium/ 98/NT4 / Windows Server.
• Browser: Internet Explorer 5.01+
• .Net Framework 2
  (users with an AMD 64-bit processor will not be able to run the ‘Charts’ feature)

• Operating system: Windows Vista/ XP/ 2003/ 2000/
  Millennium/ 98/NT4 / Windows Server.
• Browser: Internet Explorer 6+ / Firefox 3.5+/ Google Chrome/
  Safari 3.5+

• Mac OS X v10.5 (aka "Leopard")
• Safari browser 3.5+

Microsoft .NET is the Microsoft strategy for connecting systems, information, and devices through Web services so people can collaborate and communicate more effectively.
Should you be interested in further information about the
Microsoft .NET Framework, please click here.

About our system security:

1. User identification (Authentication and Authorization).
2. Client code protection (CASPOL).
3. SSL and data encryption.
4. Firewall and general server protection.
5. Data encryption of sensitive data
   (e.g. payments, passwords, etc).

Possible technical problems:

Administrative privileges are required in order to install the software.
Problems can occur because of Firewalls or anti-virus programs that are installed. When running FXnet for the first time, we recommended disabling any anti-virus programs that are installed. If you are using Norton Anti-Virus or internet security, then you might get a pop up warning you of a dangerous script; choose: "allow the entire script".

After installing the platform, you will see a globe-shaped icon circled with a white ringed FX logo on your desktop. Click the icon to run the trading platform. After updating to the latest version, you will be presented with a window where you will be able to insert your login details.

This common problem occurs because of inserting the username and/or password incorrectly. The password can be a combination of digits and Latin letters. Mistyping the username or password will result in the following error message: FXnet Login Failure: FXnet Could not Authenticate the User.

The system auto refreshes itself every few seconds. If your limit/position doesn’t appear on the screen, press the “refresh” button to show your updated status.

First of all if you are getting exception errors please report them to us by pressing on the “report error” button in the exception window. If your platform is unstable we recommend cleaning internet temporarily files in the internet explorer along with assembly files.

 To clean assembly files:
delete the dl2 folder and all temp folders from:
C:\Documents and Settings\the folder of the working user\Local Settings\Application Data\assembly.

 To clean internet temporarily files:
go to Tools->internet options->in the general tab click on delete files, select to delete all offline content.